FAQ & Site Info
Terms of ServicePAYMENT OPTIONS
We accept the following types of payments.
2. Google Wallet
3. Money Orders*
4. Cashiers Checks*
5. Personal Checks**
*Order will be shipped once authenticity is verified. Must be made out to Mill Creek Rescue, Inc.
**Order will be shipped once check clears. Must be made out to Mill Creek Rescue, Inc.
ORDER CANCELLATION, RETURNS & REFUND POLICIES
1. ORDER CANCELLATIONS
Must be received within 6 hours of placing order;
2. RETURNS & REFUNDS
Returns must be shipped within 14 days of receipt of order. All approved returns can be refunded or replaced at the discretion of the customer.
If you would like to return a product from your order, simply contact us at firstname.lastname@example.org or email@example.com prior to returning it for a Returned Merchandise Authorization (RMA) Number, return address and instructions. No returns will be accepted without an RMA number! The item must be returned in the same condition as received.
For unclaimed, returned and refused packages, we will deduct our original shipping costs (included in the price of your product) unless we made an error.
If you are returning your item for any reason other than transit damage we will deduct our original shipping charge, which was included in the product price, from your refund.
3. SHIPMENTS DAMAGED IN TRANSIT
If your shipment arrived damaged, we may accept the following as proof of damage, solely at our discretion.
A. Photos of the damaged item
B. Return of damaged item
C. Inspection of the damaged item
Any items damaged in transit will be refunded or replaced at the sole discretion